Consumer Disclosure

From time to time, GlobalX (we, us or Company) may be required by law to provide to you certain written notices or disclosures. Described below are the terms and conditions for providing to you such notices and disclosures electronically through the GlobalX electronic signing system in accordance with the Electronic Transactions Act 2001. Please read the information below carefully and thoroughly, and if you can access this information electronically to your satisfaction and agree to these terms and conditions, please confirm your agreement by clicking the ‘I agree’ button prior to submitting your request.

Getting paper copies

At any time, you may download a paper copy of any record provided or made available electronically to you by us. You will have the ability to download and print documents through the GlobalX online system during and immediately after signing session.

All notices and disclosures will be sent to you electronically

Unless you tell us otherwise, in accordance with the procedures described herein, we will provide electronically to you through the GlobalX system all required notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you during our relationship with you. To reduce the chance of you inadvertently not receiving any notice or disclosure, we prefer to provide all the required notices and disclosures to you by the same method and to the same emailed address that you have given us.

How to contact GlobalX

You may contact us to let us know of your changes as to how we may contact you electronically, to request paper copies of certain information from us, and to withdraw your prior consent to receive notices and disclosures electronically as follows:

To advise GlobalX of your new e-mail address

To let us know of a change in your e-mail address where we should send notices and disclosures electronically to you, you must send an email message to us at helpdesk@globalx.com.au and in the body of such request you must state:

  • your previous e-mail address,
  • your new e-mail address.

We do not require any other information from you to change your email address.

Acknowledging your access and consent to receive materials electronically

To confirm to us that you can access this information electronically, which will be like other electronic notices and disclosures that we will provide to you, please verify that you were able to read this electronic disclosure and that you also were able to print on paper or electronically save this page for your future reference and access or that you were able to e-mail this disclosure and consent to an address where you will be able to print on paper or save it for your future reference and access. Further, if you consent to receiving notices and disclosures exclusively in electronic format on the terms and conditions described above, please let us know by clicking the ‘I agree’ button prior to submitting your request.

By clicking the ‘I agree’ button, I confirm that:

  • I can access and read this Electronic CONSENT TO ELECTRONIC RECEIPT OF ELECTRONIC CONSUMER DISCLOSURES document; and
  • I can print on paper the disclosure or save or send the disclosure to a place where I can
  • print it, for future reference and access; and
  • Until or unless I notify GlobalX as described above, I consent to receive from exclusively through electronic means all notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to me by GlobalX during the course of my relationship with you