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When this add-in is used, it
Add feedback and suggestion forms easily and quickly throughout your SharePoint 2013 sites. Engage your users allowing them to quickly give there opinions on all aspects of your site.
This easily configurable app part allows you to set the category of feedback, the question text, and even the response when the feedback is submitted.
This information is collected in a list along with the time and person who submitted the form.
You can then use the SharePoint 2013 out-of-the-box views and alerts to notify the right departments, or export the data to Excel for reporting.