KasCur CRM is one of our Template Apps - it includes a comprehensive set of basic CRM features and can be extended and customised to suit your own requirements (using Access 2013).
Are you or your staff missing sales opportunities or customer support deadlines? Do you know which sales you will make and when - and are you aware of your support workload and performance? KasCur CRM will help you manage all this and more in a simple and cost effective way...
Manage Customers, Suppliers and Contacts
KasCur CRM manages the companies you deal with, their staff and also any individuals you deal with. You can categorise, analyse and filter your customers in many ways, by status, category, who's dealing with them, etc.
Forecast and Manage sales processes using Opportunities
Use your own sales stages to categorise leads and prospects and forecast your sales by month, sales person, etc. Opportunities enable you to organise each sale, including details of the products involved, prices, margins etc.
Manage and Monitor support services
If your support service is vital to your customers then it is important to manage the process effectively. KasCur CRM can record all incidents (tickets) and any activities associated with them. Tasks can be assigned to particular individuals and the process monitored in terms of time to resolve etc.
Maintain details of your products
Both sales opportunities and support incidents relate to particular products and KasCur CRM enables you to manage these - including pricing information, photos etc. Again Activities can be used to manage tasks related to products.
Manage your Activities and relate them to customers, contacts etc.
Use the Activities / Task List feature to make sure you don't forget to deal with your prospects, customer support issues and even suppliers and products. Forgetting important tasks is a thing of the past!
The app is aimed at small to medium sized organisations and aims to keep everything simple where possible.
An email / web form based support service is available via our website.