On average, end-users use only 13 percent of the features in any software tool. At BrainStorm, Inc. we think this is a tragic statistic. Not only does it mean that users are not as productive as they could be, it also means that software investments can end up costing a lot more than the original purchase price.
End-User Training from BrainStorm can help users begin to use and understand the most powerful features of their software contained in that unused 87 percent. This, in turn, can help those users increase their productivity, which ultimately makes any software purchase worthwhile.
Because BrainStorm has been training end-users since 1995, we understand end-user concerns, how end-users learn, and what end-users need from their software training. Because users in our classes learn everything hands-on, they remember more and can apply more of what they learn to what they do everyday.
BrainStorm's training materials support this goal by giving users a reference when they can't remember a software task's exact steps. When they use these follow-up reference tools, users are less likely to call their company's help desk, saving IT staff time and company money.